Oh Brother, Sister! What Have You Done?

My experiences with client cases never cease to amaze me.  This one amazed even me!

An elderly client passes away with much of her  family estranged from her.  Interestingly enough, every time we went into the estate to conduct work, more and more was missing – mostly the “good stuff.”  (This is why you change the keys/locks after a loved one dies.)  So we reported it to the estate administrator and the keys were changed promptly.  That is fairly typical in most estates, and you might even have your own stories about family helping themselves.  What happened next is unthinkable!

As with all deaths, the executor or attorney needs to close all accounts, settle debt, etc.  Imagine the surprise when the credit card bills came rolling in AFTER the date the woman died!  Come to find out it was a family member who did it and is being (and should be) held financially responsible.

As we were cleaning out the estate, we discovered something that at first made no sense.  Where was her purse?  It was nowhere in sight.  Someone swiped her purse!  Probably the same one who took her credit card.

It’s hard to believe people like this exist out there.  How could someone stoop so low as to steal from a deceased sister?  This is another reason to plan your estate and distribute it prior to passing away, if you can.  No one should be taken advantage of, especially when someone is no longer here to protect themselves.

© 2011, The Estate Lady

Beware of “CASH PAID FOR” Ads

It feels like the personal property world has gone a little bonkers.  We have cable shows that demonstrate how to pick and make money off others who do not know the worth of their items, leaving the client feeling taken advantage of.  We have people in the industry who are purchasing from their own estates.  We have people who have lost their jobs and created overnight “estate liquidation specialist” companies, even though they have little experience. 

Seller, BEWARE and BE CAREFUL.  Use your scruples.  Research the company through the Better Business Bureau, local colleagues, and professional organizations.  Make sure you are dealing with someone who is recommended and is a trained professional.

I have long written and spoken on the importance of knowing what you have before you sell it, and that applies in today’s economy more than ever, when everyone is trying to make a buck off you! 

Please don’t misinterpret my words.  There are many estate experts out there who are truly outstanding at what they do, and ethical too!  Even those who purchase from their estates, many are very fair.  But like any other occupation, there are those who are not.  The good ones are getting harder to find and are worth their weight in gold.

Everywhere in local papers you see, “Cash paid for antiques, collectibles, military items, etc.”  Here’s my questions to you, the seller.  How do you know that buyer offering cash isn’t offering you pennies on the dollar?  How do you know that item he or she is offering $400 for is worth $20,000?  Are you too eager?  Are they sending red flags like “I’ll take it off your hands?” 

Stick to your guns until you know what you are dealing with first, but you too must be fair.  If an item appraises at $500, know you will not get that amount and it is unreasonable to expect that you would.  Only the exceptional items are selling well in this market.

The majority of true collectors are pretty reasonable and have a tendency to offer a fair amount for an item.  But someone who is in it to turn around and make money off the item(s) will often low-ball (not always, but they will try to increase their profit margin).

It is always worth getting a professional opinion, even if it costs a little bit — consider it a small insurance policy!

© 2011 Julie Hall

Your Parents Need Protection!

About a year ago, I gave my blog readers the following suggestions about protecting our parents and other elderly relatives.   Occasional news stories continue to sadden and disturb me, as another elderly, well-meaning person falls victim to a clever scam or scheme.  Please review these suggestions, and pass this information along to others, so together we can protect our elderly family and friends.

1. Ask or discuss with your parents who has durable power of attorney.

2. Register your parents’ telephone numbers with the National Do Not Call registry (www.donotcall.gov).

3. Discuss with them the list of common frauds (see The Boomer Burden, chapter 7).  Ask them to contact you if they suspect anyone is trying to defraud them.

4. Ask your parents to contact you if anyone offers to buy any of their possessions.

5. Make sure a family member personally visits your parents on a weekly basis.  If this is a challenge and you have other siblings, take turns.

6. Reduce junk mail for a small fee by going to either of these web sites: www.stopthejunkmail.com and http://mailstopper.tonic.com.

The National Center for Elder Abuse is an excellent resource for information on financial and other forms of abuse against senior citizens.  It publishes reports and conducts research on this growing problem.  NCEA’s mission is to promote understanding, knowledge sharing, and action on elder abuse, neglect, and exploitation.  Its web site also offers links to other excellent resources and organizations also devoted to protecting senior citizens.  Their web site is www.ncea.aoa.gov.

Honor your parents by standing between them and anyone who sees them as an easy target.

© 2010 Julie Hall

The Death Bed Thief

Exploitation can raise its ugly head in the midst of unsuspecting situations.  Such was the case with the Garvey family (not real name).  Mom and Dad Garvey were about the nicest people you’d ever wish to meet.  Their three adult children lived nearby; they loved to have all the grandchildren over for Sunday dinners.  All of the children were successful, and the family often took vacations together.  As Mom Garvey shared with me, she could not recall one moment of discord between her kids. 

Dad Garvey was diagnosed with cancer at age 73, and the disease progressed rapidly.  He had lived a good life, and faced his illness with grace and courage.  Even as his strength waned, he loved having his family visit.  But soon death was imminent and hospice was called in to assist him and his family.  That’s when strange things began to happen.

One of his daughters became uncharacteristically possessive.  She wanted to be at Dad’s bedside around the clock.  Normally a sweet and accomodating person, she would snap at her mother over the smallest thing.  She accused her siblings of not caring enough for their dad, even as she tried to prevent them from being with him during his final days.

Eventually Dad Garvey passed away, with his wife and children at his bedside.  But as the funeral director’s hearse pulled up to take the body to the funeral home, the same daughter disappeared into the basement, while the others comforted one another in their grief. 

It was a few days later that they discovered what the daughter had been doing.  Apparently, while she was keeping vigil by her father’s bedside, she was also surveying his belongings.  When he died, she quickly grabbed the things she had stashed in the final couple weeks of his life.  Mysteriously, even though Dad Garvey had prepared a will, it was never found.

This is a scary story, no doubt.  But imagine, for just a moment, how different this story would have gone if the parents had given serious consideration to dividing their estate prior to infirmity or death.  At the very least, they should have distributed a master list of what they wanted each child or heir to have, making sure that each child received a copy.  The will should have been given to the executor or another trusted professional, so it would have been available upon death. 

If every child knows the plan in advance, it will be much harder for one child to take the lion’s share.  Unfortunately, this scenario occurs every single day, because no one planned ahead!

© 2010 Julie Hall

Protect Your Parents from Fraud

Your parents protected you when you were young with advice and example.  Look both ways before crossing the street, never speak to strangers, and a host of other suggestions were meant to protect you.  Sadly, our parents reach a point where they need us to protect them!

Here are six suggestions to protect your parents from scams and schemes:

1. Ask or discuss with your parents who has durable power of attorney.

2. Register your parents’ telephone numbers with the National Do Not Call registry (www.donotcall.gov).

3. Discuss with them the list of common frauds (see The Boomer Burden, chapter 7).  Ask them to contact you if they suspect anyone is trying to defraud them.

4. Ask your parents to contact you if anyone offers to buy any of their possessions.

5. Make sure a family member personally visits your parents on a weekly basis.  If this is a challenge and you have other siblings, take turns.

6. Reduce junk mail for a small fee by going to either of these web sites: www.stopthejunkmail.com and http://mailstopper.tonic.com.

The National Center for Elder Abuse is an excellent resource for information on financial and other forms of abuse against senior citizens.  It publishes reports and conducts research on this growing problem.  NCEA’s mission is to promote understanding, knowledge sharing, and action on elder abuse, neglect, and exploitation.  Its web site also offers links to other excellent resources and organizations also devoted to protecting senior citizens.  Their web site is www.ncea.aoa.gov.

Honor your parents by standing between them and anyone who sees them as an easy target.

© 2009 Julie Hall

Scams and Schemes

Your parents, especially those who live alone, are vulnerable to scams and schemes for three reasons.  First, seniors tend to be trusting.  They also may be lonely and sometimes distant from those who can protect them.  Senior parents are also vulnerable because they worry about their financial security.  Finally, scammers know that many seniors have money and valuable possessions.

Even though approximately 50 percent of elderly Americans are victims of financial exploitation, only 10 to 15 percent of the abuses are reported.

The following may indicate that your parents are being victimized:

  * Sudden bank account changes, especially an unexplained withdrawal of large sums of money
  * Unfamiliar long-distance telephone numbers, expecially from overseas, on their monthly bill
  * Significantly lower standard of living (change in eating and shopping habits; unable to afford things they once afforded)
  * Selling higher-end items such as furniture, antiques, and so on
  * Sudden disappearance of valuable possessions
  * Increase in commercial or junk mail
  * Sudden change in behavior; symptoms of depression or anxiety
  * Increased worries over money

Next week, I’ll share six ways to protect your parents from fraud.  If you need the information sooner, and for much more practical advice on helping your parents now, and dealing with their stuff after they are gone, please order my book, “The Boomer Burden”, available from Amazon.  http://www.amazon.com/Boomer-Burden-Dealing-Lifetime-Accumulation/

© 2009 Julie Hall